If a pipe bursts in your Benson home, close the main shutoff right away and turn off power near any water. A plumber can replace the broken section and check the pipes around it. Call the number on this page to be connected with a local plumber in Benson.

How the call works
You'll be routed to an independent plumber who covers Benson. They'll want to know where the water is coming from, whether you've closed the main and what you can see of the pipe. A rough age for the house helps too.
When they arrive, they'll trace the water to the actual break, which can be some distance from where it drips. They'll cut out the damaged pipe, install new, reopen the water slowly and look for weak spots along the same line. In older homes, it's common to find more than one problem joint after a freeze.
What drives cost
- Location of the break and how much has to be opened up
- Pipe material and the adapters needed between old and new
- How many sections froze and cracked
- Whether the yard line is involved
- Permits: the Town of Benson issues building permits through Cloudpermit, and the plumber can tell you whether a repair needs one
- After-hours timing
Benson conditions
Benson is a railroad town near the I-95 and I-40 interchange in southwest Johnston County. About 42% of homes were built before 1980; the median is 1988. Older houses in and around the Benson Historic District may have galvanized or early copper pipe, while newer homes generally have plastic lines. Either can split in a freeze, especially in crawl spaces and exterior walls.
The Town of Benson distributes water it buys from three suppliers: Johnston County West, Johnston County East and the City of Dunn. If water is surfacing at the street or meter, call the Town first. Published Town information doesn't say exactly where its service line responsibility ends, so ask. Leaks inside the house are a plumber's job.
Homes in outlying 27504 may be on Johnston County water or private wells. On a well, also turn off the pump.
Before the plumber arrives
- Main off, low faucet open to drain
- Breakers off near the water
- Water heater off or on pilot
- Valuables moved out of the way
- Photos taken
- Path to the crawl space cleared
If the water came through a ceiling, keep people out of that room until it's checked; wet drywall can sag and fall. Poking a small hole at the lowest point of a bulging ceiling, with a bucket underneath, lets trapped water drain in a controlled way instead of all at once.
Burst Pipe Repair questions in Benson
How can I tell a burst pipe in my house from a water main break?
I can't find my main shutoff, or it won't turn. What now?
What should I photograph or write down for an insurance claim?
How do I protect the pipes if I'll be away during a cold snap?
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