In a Pikeville plumbing emergency, close the main water valve first. If you smell gas, go outside and call 911 or Piedmont Natural Gas at 800-752-7504. Then call the number on this page to be connected with a local plumber in Pikeville.

Where does Pikeville's water come from?
Pikeville doesn't treat its own water. Town of Pikeville Utilities buys well water in bulk from Wayne County's Wayne Water Districts and distributes it, with the Town of Fremont as a backup supplier. The town disinfects with chlorine rather than chloramine. Rural addresses outside town in the 27863 ZIP are usually on Wayne Water Districts or private wells.
If the water is out across town or there's a break in the street, contact Town Hall. If only your home has a problem, it's on your side and a plumber should look at it.
What about sewer backups?
Pikeville runs its own wastewater system. Sewage goes to a town treatment plant and retention lagoons, and the treated water is spray-irrigated onto fields rather than discharged to a stream. A backup affecting several homes is a town problem. A backup in only your house almost always means a clog or break in your own drain line, which is a plumber's job.
About two-thirds of Pikeville's homes were built before 1980, with 27% from the 1970s alone and a median year of 1974. Cast-iron and older plastic drains of that era can crack or collect roots, and they're a common source of backups in older homes.
Will the repair need a permit?
Pikeville issues its own building permits through Town Hall rather than through Wayne County, and the town's Building Permits and Inspections department inspects permitted work. You don't need a permit to shut off water and stop the damage. For a water heater replacement or a re-piped section, ask the plumber whether a town permit is needed.
When you're connected, ask about the after-hours rate. Arrival time depends on the hour and local demand.
A local note
Because so many Pikeville homes are 50 years old or more, the main shutoff may be a gate valve that hasn't moved in decades. Find yours now and try it gently. If it won't turn, or it leaks when you do, have it replaced on a regular visit before an emergency forces the issue. A quarter-turn ball valve is easier to close in a hurry, and it's a small job when nothing is flooding.
Emergency Plumber questions in Pikeville
Sewage is coming up through a tub or floor drain. Who do I call?
Will an emergency repair need a permit, and who issues it?
Every faucet in the house went dry at once. What should I check?
Where should I look for the main water shutoff, and what if it's stuck?
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