Since July 2024, TriRiver Water has been Sanford's water and wastewater provider, replacing the City's own utility. The public sewer is TriRiver's; the drains in your home and the private line out to it are yours, and a local plumber can clear them. Call the number on this page to be connected with a local plumber in Sanford.

Who handles a sewer problem in Sanford now?
On July 1, 2024, the City of Sanford's utility became TriRiver Water, which now provides water and wastewater service for Sanford and Pittsboro, and since 2025 for Siler City and most of Chatham County as well. Wastewater from Sanford is treated at TriRiver's Big Buffalo plant, which discharges to the Deep River.
If a manhole in the street is overflowing or several homes on your block are backing up, that's a problem for TriRiver Water. If only your house is affected, the blockage is almost always somewhere between your fixtures and the connection to the public main, and that's a job for a plumber.
Why do older Sanford homes clog more often?
Sanford is the Lee County seat and a longtime railroad and industrial city, known as the Brick Capital of the USA. About 44% of its homes were built before 1980, and the median home dates to 1985. Neighborhoods like the Downtown Sanford and Rosemount-McIver Park historic districts have houses whose drain lines may be cast iron or clay.
Both age poorly in their own ways. Cast iron develops a rough, scaly interior that catches grease and paper. Clay pipe has many joints, and as the ground shifts those joints can open up and let in roots. A drain in one of these homes that clogs again a few months after cleaning is a good candidate for a camera inspection.
What can I do before calling?
For a single slow sink or tub, a plunger or a simple hair-removal tool can help. Skip chemical drain openers; they're hard on older pipe and dangerous for whoever clears the line next. If more than one drain is slow, or water is coming up in a tub or floor drain, stop running water and call. Each flush or load of laundry adds to the backup.
A note on repairs
Routine drain clearing doesn't usually need a permit. If a section of pipe has to be replaced, the City of Sanford and Lee County share an Inspections Division that handles permits for Sanford, Broadway and the county.
Drain Cleaning questions in Sanford
How can I tell whether a backup is in my pipes or the public sewer?
Can tree roots get into a drain line?
Should I have a camera run through the line?
Why does kitchen grease cause so many clogs?
More plumbing services in Sanford
Drain Cleaning nearby
Helpful guides
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