When a Garner plumbing emergency hits, close the main valve right away. If you smell gas, get out and call 911 or Enbridge Gas North Carolina at 1-877-776-2427 from outside. Then call the number on this page to be connected with a local plumber in Garner.

Who owns the pipe that's leaking?
The City of Raleigh owns and operates the water and wastewater systems in Garner's service area, while the town decides where new lines go. Raleigh maintains the water line up to the property line. From the property line to the house, and everything inside, belongs to the owner.
So a break in the street or a public sewer backup affecting several homes is for Raleigh Water. A wet spot in the yard between the curb and the house, a burst pipe in a crawl space or a backup in only your home is a job for a plumber. Garner's sewer flow has gone to Raleigh's Neuse River Resource Recovery Facility since 2008.
Is my older Garner home more at risk?
Possibly. About 28% of Garner's homes were built before 1980, a much higher share than in Cary, Apex or Knightdale, even though the median year is 2001. Houses near the Downtown Garner Historic District and other older streets are more likely to have galvanized supply pipe, cast-iron drains and main valves that have sat untouched for years.
In those homes, a small leak can turn into a big one when the valve won't shut or a corroded pipe breaks while it's being worked on. Newer subdivisions have different weak spots: water heaters, supply hoses and PEX fittings.
Will I need a permit for the repair?
Stopping water and making the house safe comes first. For the permanent fix, Garner's Inspections Department handles plumbing and building permits through the town's online Permit and Inspection Portal; paper applications aren't accepted. The plumber can tell you whether a repair needs one. A water heater replacement or a re-piped section is more likely to need a permit than a quick fitting repair.
When you're connected, ask about after-hours pricing. Arrival depends on the time and local demand, so no arrival time is promised.
Local note
Lake Benson, in Garner, is one of Raleigh Water's two drinking water sources, feeding the Dempsey E. Benton plant. Garner's water is chloraminated most of the year with a short spring switch to chlorine, which is routine treatment and doesn't harm household plumbing.
Emergency Plumber questions in Garner
Who pays to fix a leak in the pipe between the meter and my house?
Where should I look for the main water shutoff, and what if it's stuck?
Will an emergency repair need a permit, and who issues it?
A pipe just burst. What should I do before help arrives?
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