In a Nashville plumbing emergency, close the main water valve first. If you smell gas, leave the house and call 911 or your gas utility, Piedmont Natural Gas or the City of Rocky Mount's system depending on your street, from outside. Then call the number on this page to be connected with a local plumber in Nashville.

What to expect on the call
You'll reach an independent plumber who works in Nashville. This line is a referral service, not a plumbing company. Have ready:
- A short description of the problem
- Whether the water is off
- Your address, and whether it's inside town limits
- Whether neighbors are having the same problem
That last point matters here, because it can change who should fix it. Ask about after-hours charges before work is scheduled. We can't promise when someone will arrive.
Cost factors
- Nights, weekends and holidays
- Whether the problem is in the house or in a line the town maintains
- Access in crawl spaces and older plaster walls
- Travel time if you're outside town
How Nashville's utilities work
The Town of Nashville buys most of its water from the City of Rocky Mount and blends it with water from town wells; in 2023 the town produced about 20% and purchased about 80%. Town Public Utilities maintains the sewer mains, 14 lift stations and the sewer laterals within town, and the sewage is treated at Rocky Mount's Tar River Regional plant. Because the town maintains laterals, call Nashville Public Utilities first if a sewer backup looks like it's in the line outside the house. A clog in your drains inside the home is a plumber's job.
The town received $1.5 million in a 2024 state grant round for water and sewer work, and the town manager planned to recommend lining manholes and replacing many of the town's aging two-inch waterlines.
The housing is mixed, with a median year of 1993 and about 28% built before 1980, including the Victorian and Queen Anne homes around Washington Street. Only about 11% of homes in the 27856 ZIP heat with utility gas; many use electricity or propane.
Before the plumber gets there
- Keep the main closed
- Stop running water if drains are backing up
- Turn off power to an electric water heater if it's leaking
- Take photos of the damage
- If you're outside town on a private well, switch off the pump breaker
Homes outside town limits in the 27856 area may be on Nash County water or a private well, depending on the address. If that's you, the town's sewer and water crews won't be the ones to call, and the plumber will need to know your water source up front.
Emergency Plumber questions in Nashville
Sewage is coming up through a tub or floor drain. Who do I call?
I smell gas near the water heater or furnace. What do I do?
Every faucet in the house went dry at once. What should I check?
Will an emergency repair need a permit, and who issues it?
More plumbing services in Nashville
Emergency Plumber nearby
Helpful guides
Sources
- Town of Nashville: Public Utilities
- Town of Nashville: 2023 water quality report
- Rocky Mount Telegram: Nash County municipalities win infrastructure grants
- Nashville housing by year built (ACS, via Point2Homes)
- ZIP 27856 house heating fuel (ACS-derived, mapofzipcodes.com)
- Nash County: guide to obtaining a building permit
- Piedmont Natural Gas: safety information
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