If you smell gas in New Hill, leave the house and call 911 or your gas utility or propane supplier from outside; for natural gas on the Wake County side, that's Enbridge Gas North Carolina at 1-877-776-2427. For new lines, generator hookups or repairs on piping you own, call the number on this page to be connected with a local plumber in New Hill.
Gas in New Hill
New Hill is an unincorporated crossroads in southwestern Wake County near Harris Lake and the Shearon Harris nuclear plant, and its ZIP stretches into Chatham County. It's changing fast: the median home was built in 2013, and about two-thirds have gone up since 2010. Natural gas on the Wake side comes from Enbridge Gas North Carolina (formerly PSNC), but mains don't reach every rural road, and homes without a nearby main typically use propane or electricity instead. Either way, the utility or supplier stops at the meter or tank regulator, and the piping after that is the owner's.
What to do now
- Smell gas? Leave the house and call 911, Enbridge or your propane supplier from outside.
- Appliance acting up? Turn it off at its valve and leave it off until it's checked.
- Want natural gas? Ask Enbridge whether a main reaches your road.
- Adding a generator or outbuilding line? Know the distance from the meter or tank, and mark any buried utilities you know about.
- Call a plumber for the new line or repair.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| Rotten-egg smell | Gas or propane leak; leave and call |
| Dead grass along a buried line | Underground leak |
| Propane use jumps | Leak or appliance problem |
| Generator struggles under load | Undersized line, meter or tank |
| Kinked connector behind the range | Damage from moving the appliance |
Cost factors
- Long buried runs on larger rural lots
- Natural gas versus propane, and meter or tank capacity
- Generator or tankless heater loads
- Trenching and pipe protection
- Permits and inspection
Unincorporated Wake addresses get permits from Wake County Permits & Inspections; the Chatham County part of the ZIP would go through Chatham County, though that wasn't confirmed. The plumber usually handles the permit. On larger New Hill lots, buried lines to a detached garage, workshop or generator pad can be long, and 811 won't mark lines you own, so keep a sketch of where they run once they're installed. Newer subdivision homes usually have CSST, which needs a bonding connection to the electrical grounding system, and adding a branch is mostly a capacity question.
Gas Line Services questions in New Hill
How can I find out if natural gas reaches my street?
My home uses propane. Can a plumber work on those lines?
Will 811 mark my own buried gas or propane line?
Can a plumber pipe gas to a standby generator?
More plumbing services in New Hill
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