If you smell gas in a Willow Spring home, leave and call 911 or your gas utility from outside; on the Wake County side that's usually Enbridge Gas North Carolina at 1-877-776-2427, and Piedmont Natural Gas (800-752-7504) is the listed utility for Johnston County. For new lines or repairs on the piping you own, call the number on this page to be connected with a local plumber in Willow Spring.

Gas service in an unincorporated area
Willow Spring isn't a town; it's an unincorporated community spread across southeastern Wake and western Johnston counties along Black Creek. That split affects gas service. The Wake side is in Enbridge Gas North Carolina's territory (formerly PSNC), while a 2014 state report lists Johnston County for Piedmont Natural Gas. Not every road has a main, so the utility is the one to ask about availability at your address.
Most homes here went up in the 1990s and 2000s on larger lots, with a median construction year of 2001. Bigger lots mean longer distances to detached garages, shops and pool areas, and that often means buried gas piping that the homeowner, not the utility, owns after the meter.
Common requests here include a line to a detached garage or workshop, a standby generator for homes far from town services, and a gas range or water heater in a kitchen or utility room remodel.
Because Willow Spring has no town government, Wake County Permits & Inspections handles permits on the Wake side. The Johnston side would go to Johnston County, though that wasn't confirmed in the research.
Natural gas or propane for a new appliance
| Natural gas | Propane | |
|---|---|---|
| Supply | Utility main, if one serves your road | Tank on the property, filled by a supplier |
| Who owns the tank or meter | Utility owns the meter | Usually the propane supplier owns the tank |
| Piping after the meter or regulator | Homeowner | Homeowner |
| Appliance setup | Natural gas orifices | Propane orifices or conversion kit |
Signs of a problem
- A rotten-egg odor indoors or outdoors (get away from it and call)
- Dead grass or bubbles in a puddle along a buried line
- A propane tank that seems to empty faster than usual
- Burners that sputter or show yellow flames
- A damaged line after landscaping or fence work
Outdoors, natural gas rises and disperses, while propane is heavier than air and can settle in low spots, so stay clear of ditches and crawl space vents if you smell it.
Seasonal timing
Longer buried runs are easier to trench before winter, when the ground is dry and workable. Generator lines are worth finishing before storm season. Fall is the busiest stretch for heating-related gas calls, so planned work moves faster in spring or summer.
Gas Line Services questions in Willow Spring
Who owns the buried gas line between the meter and my house?
My home uses propane. Can a plumber work on those lines?
Will 811 mark my own buried gas or propane line?
How can I find out if natural gas reaches my street?
More plumbing services in Willow Spring
Gas Line Services nearby
Helpful guides
Sources
- NCUC report to the General Assembly on natural gas service areas (2014)
- Enbridge: PSNC acquisition closing (2024)
- Willow Spring housing by year built (ACS, via Point2Homes)
- Wake County permits and inspections FAQ
- Enbridge Gas North Carolina: contact us
- Piedmont Natural Gas: safety information
- NC811: North Carolina's free call-before-you-dig service
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